Service overview
An AMC turns unpredictable repair spending into a planned programme. Scope, visit frequency and response handling are agreed in writing after an equipment survey, so both sides know exactly what is covered before anything is signed.
Service
Annual Maintenance Contracts (AMC)
A fixed-scope agreement covering scheduled maintenance visits, documented reporting and priority handling of breakdown calls.
Equipment covered
The equipment types we attend under this service across Dubai, Sharjah and Ajman.
- Cooking Ranges
- Gas Cookers
- Electric Cookers
- Gas Hobs
- Built-in Hobs
- Built-in Ovens
- Commercial Ovens
- Griddles
- Fryers
- Salamanders
- Charbroilers
- Steamers
Common problems we attend
These are the symptoms commercial kitchens report to us most often for this service.
- Unpredictable repair costs
- No documented maintenance history
- Slow response when equipment fails
- Multiple suppliers across branches
- Audit findings on equipment condition
- Ageing equipment needing closer monitoring
Typical causes
Understanding the cause is what stops the same fault returning a month later.
- Carbon and grease build-up blocking burner ports
- Worn spark electrodes and failed ignition modules
- Perished gas hoses, seals and loose connections
- Heat-fatigued elements, contactors and terminal blocks
- Drifting thermostats and failed temperature sensors
- Voltage fluctuation and poor earth continuity
Our repair process
Equipment survey and asset register, proposed scope and visit schedule, written contract, scheduled maintenance visits, documented reports after each visit, priority handling of breakdown calls, then an annual review.
- Contact Us — Call, WhatsApp or send the booking form — answered 24 hours a day.
- Inspection — A technician attends site and inspects the equipment in operating condition.
- Diagnosis — Electrical, gas and temperature testing to identify the true root cause.
- Quotation — A written scope and price is issued for your approval before work starts.
- Repair — Work carried out with genuine parts where available and safe gas practice.
- Testing — Flame quality, temperature accuracy and leak testing before handover.
- Completion — Area cleaned, findings explained and a service report issued.
Benefits
What this service delivers for your kitchen and your business.
- Fixed, predictable maintenance scope
- Priority handling of breakdown calls
- Documented reports for compliance files
- One supplier across multiple branches
- Better planning of equipment replacement
- Reduced unplanned downtime
Need this service today?
Our line is answered 24 hours a day. Speak to a technician now or book a slot online.
Repair Process
A clear seven-step repair process
You always know what is happening, what it costs and what comes next.
- 01
Contact Us
Call, WhatsApp or send the booking form — answered 24 hours a day.
- 02
Inspection
A technician attends site and inspects the equipment in operating condition.
- 03
Diagnosis
Electrical, gas and temperature testing to identify the true root cause.
- 04
Quotation
A written scope and price is issued for your approval before work starts.
- 05
Repair
Work carried out with genuine parts where available and safe gas practice.
- 06
Testing
Flame quality, temperature accuracy and leak testing before handover.
- 07
Completion
Area cleaned, findings explained and a service report issued.
FAQ
Annual Maintenance Contracts (AMC) — questions
Answers to the questions we are asked most about this service.
Testimonials
What our clients say
We publish verified customer testimonials only.
Verified client testimonials will be published here once written approval has been received from the businesses concerned. We do not publish invented reviews, ratings or job counts.
24/7 emergency support
Equipment down? Get a technician to your kitchen.
Repair, maintenance and emergency support across Dubai, Sharjah and Ajman — with a written quotation before any work begins.